Privacy Policy

1. Introduction

To-a-T Software Services ("we", "us", or "our") is a Cape Town based software development business. This privacy policy explains how we collect, use, and protect information when you visit our website at www.tatss.co.za. We are committed to safeguarding the privacy of our website visitors and prospective clients.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our contact form. This may include:

  • Your name
  • Email address
  • Company name
  • Phone number
  • Your message or enquiry details

We do not collect personal information from you unless you choose to submit it to us directly.

3. How We Use Your Information

The information you provide through our contact form is used solely to:

  • Respond to your enquiry or request
  • Follow up on potential project discussions
  • Improve our services and website experience

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Analytics and Cookies

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. GA4 collects anonymised usage data such as pages visited, session duration, and general geographic location. This data helps us improve the website experience.

Google Analytics uses cookies, which are small text files placed on your device. These cookies do not contain personally identifiable information. You can control or disable cookies through your browser settings. For more information on how Google processes data, please visit Google's Privacy Policy.

5. Data Retention

Contact form submissions are retained only for as long as necessary to respond to your enquiry and manage any resulting business relationship. Analytics data is retained in accordance with Google Analytics' default retention settings.

6. Your Rights

You have the right to:

  • Request access to any personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information from our records

To exercise any of these rights, please contact us at software@tatss.co.za.

7. Third Party Services

Our website uses Google Analytics 4, a web analytics service provided by Google LLC. Google may process data on servers outside of South Africa. We do not use any other third party services that collect personal information through this website.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page. We encourage you to review this policy periodically.

9. Contact

If you have any questions about this privacy policy or how we handle your information, please contact us:

Email: software@tatss.co.za